Privacy policy

Privacy Policy

Introduction
Welcome to Bakin Style By Ashley!
We are committed to safeguarding your personal data in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA). This policy outlines how we collect, use, disclose, and protect your information. By using our website/services, you consent to the practices described herein.

Information We Collect
Personal Information: Name, email, phone number, shipping/billing address, payment details (e.g., credit card), and account credentials.
Non-Personal Information: Browser type, IP address, device information, cookies, and usage data (e.g., pages visited).

How We Collect Information
Directly From You: When you register, make purchases, subscribe to newsletters, or contact customer support.
Automatically: Via cookies, logs, and analytics tools.
Third Parties: Payment gateways (e.g., Stripe, PayPal), social media platforms, or marketing partners.

Purposes of Data Collection
We use your data to:
Process orders and deliver products
Manage your account and provide customer support
Send transactional emails (e.g., order confirmations)
Personalize your experience (e.g., product recommendations)
Send marketing communications (with your consent)
Comply with legal obligations and prevent fraud
Improve our website/services through analytics

Disclosure of Information
We may share your data with:
Payment Processors: To complete transactions
Logistics Partners: For order delivery
Service Providers: IT, marketing, and analytics vendors
Legal Authorities: When required by law or to protect our rights
Business Transferees: In mergers/acquisitions
Third-party services operate under their own privacy policies.

Data Security
We implement safeguards such as:
Encryption (SSL) for data transmission
Restricted access to personal data
Regular security audits
Note: No method of transmission over the internet is 100% secure.

Data Retention
We retain your data only as long as necessary for the purposes stated or as required by law.

Your Rights Under PDPA
You have the right to:
Access your personal data
Correct inaccurate information
Withdraw consent for marketing communications
Request deletion (subject to legal constraints)
Data portability (receive data in a usable format)

Cookies & Tracking Technologies
We use cookies to:
Enhance user experience
Analyze traffic
Deliver ads
You can manage cookie preferences via your browser settings or our cookie consent banner.

International Data Transfers
If data is transferred outside Malaysia, we ensure recipients adhere to PDPA standards.

Children’s Privacy
We do not knowingly collect data from individuals under 13.
Please contact us if you believe a child has provided us with personal data.

Policy Updates
We may update this policy periodically.
Changes will be posted on our website with an updated effective date.