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What payment methods do you accept?
We accept FPX via Billplz payment gateway
How can I track my order?
After placing your order, you will receive a confirmation email ，you can also track your order through your account dashboard.
What method do you use for shipping?
We have our own in-house delivery team to deliver your orders.
or 3rd Party courier service
***Depending on customer's selection
or 3rd Party courier service
***Depending on customer's selection
How long does delivery take?
Delivery times vary depending on your mode of delivery.
Delivery by car shall arrive by 10am on your selected receiving date.
Delivery by 3rd party courier service shall arrive on your selected receiving date or a day earlier, but the exact drop off time cannot be estimated.
Can I change my order?
Orders can be changed within 24 hours of placing them. Contact our customer service team promptly.
Do you offer international shipping?
We only take orders within Peninsular Malaysia & Singapore at the moment. There will be additional delivery fee to Singapore.
*** We DO NOT cover Singapore Custom Tax ***
How do I create an account?
Click on the “Sign Up” or “Register” button and fill in the required information.
Are my personal and payment details secure?
Yes, we use secure encryption protocols to protect your data and ensure a safe shopping experience.
Who do I contact for customer support?
You can reach our support team via the Contact Us page, live chat, email, or phone.
What is your return policy?
Bakin Style By Ashley DOES NOT allow refund, cancellation of orders.
Once purchased, they are considered sold.